Slogan as false advertising
Customers invoke the dealership promise itself when describing dissatisfaction.
Alleged violation: False advertising, slogan claims, and consumer expectations
Consumer advisory: review the public record
Consumer advisory: review the public record
YOU WILL WON’TBE SATISFIED
Bob Tasca Sr. literally wrote the book on customer satisfaction. Then his family burned his legacy to the ground.
An investigation surfaced 500+ public records alleging violations of customer rights and trust, fully searchable by topic, salesperson, severity, and source.
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Email + social
Consumer protectionRoute the record to the offices that track complaints, patterns, and consumer remedies.RI AGBBBFTC@AGNeronha@bbb_us@FTCMediaSend a sourced tip to local media and auto-retail reporters who can verify the archive.Channel 12ProJoCBT News@wpri12@projo@CBTNewsBig autoPut the archive in front of brand and franchise-relations teams tied to Tasca stores.Ford/LincolnMazdaVolvoGM@Ford@LincolnClient@MazdaUSA@volvocars
Real customer review
Decoy listings
“This business uses fake decoy listings in order to get people into their dealership.”
Boomer TSource: BBB
Real customer review
Slogan mismatch
“"You will be satisfied!" is a really hilarious and ironic slogan considering how I've been treated.”
Stephanie B.Source: Yelp
Real customer review
Missing property
“Tasca has not replaced the phone and actually stated that since I did not purchase a vehicle from them there was nothing they could do.”
Robert BsdSource: PissedConsumer
Real customer review
Bait & switch
“After signing the original purchase agreement, I was shocked to find that when I returned to pick up the vehicle, they attempted to change the terms of the deal.”
scoobyjg1Source: DealerRater
Search the database
500+ public records.
Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search by topic, salesperson, severity, source, or story.
Bob Tasca Sr. wrote the book on customer satisfaction. The record says otherwise.
Bob Tasca Sr. built the brand on repeat customers, straight answers, handshake trust, and service after the sale. The public record reads like the next generations found a gas can and called it a growth strategy.
Advertised-price and bait-and-switch complaints
Public records allege fake listings, advertised-price changes, and markups after inquiry.
Alleged violation: Advertised prices and post-inquiry price changes
Title, registration, and paperwork failures
Customers report title delays, DMV paperwork problems, and legally unusable vehicles after purchase.
Alleged violation: Title preparation, registration, and DMV paperwork
Post-signing deal changes
Customers describe deal terms, paperwork, or vehicle details changing after signatures or agreement.
Alleged violation: Purchase agreement changes and express informed consent
Undisclosed condition or damage
Records allege certified or sold vehicles had condition problems customers say were not resolved or disclosed.
Alleged violation: Vehicle condition, damage disclosure, and sale representations
Unauthorized or unexplained charges
Customers report unexplained invoices, changed invoices, charges for undelivered goods, or disputed fees.
Alleged violation: Illegal fees, undisclosed charges, and informed consent
Service and diagnostic disputes
Records allege faulty diagnostics, inferior parts substitution, recurring repairs, or unexplained vehicle use.
Alleged violation: Repair representations and service quality
Complaint handling and nonresponse
Public records repeatedly describe ignored calls, unanswered emails, failed escalation, and unresolved complaints.
Alleged violation: Complaint response and consumer remediation
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Search 500+ complaints.
Open archiveFind records by story, source, issue, salesperson, severity, or the exact phrase a customer used.